Terms of service

Welcome to SavvySneak. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with these terms.

Please read them carefully before using our services.

1. Introduction

1.1 These Terms of Service ("Terms") apply to the use of the SavvySneak website and the purchase of products available through our online store.

1.2 By accessing our website or placing an order, you agree to be bound by these Terms.

1.3 The SavvySneak website is owned and operated by SavvySneak. We reserve the right to modify or update these Terms at any time without prior notice. Updated terms will be posted on this page.

2. Products and Services

2.1 SavvySneak provides shoe care products and accessories, including sneaker cleaning kits, cleaning solutions, brushes, and related items.

2.2 We strive to ensure that all product descriptions, images, and prices displayed on the website are accurate. However, errors may occasionally occur, and we do not guarantee that all information is completely accurate or up to date.

2.3 SavvySneak reserves the right to modify, discontinue, or update any product or service at any time without prior notice.

2.4 All products are subject to availability. If a product becomes unavailable after an order is placed, we will inform you and provide either a refund or an alternative option if available.

3. Ordering

3.1 To place an order on our website, you must be at least 18 years old or have permission from a parent or guardian.

3.2 When you place an order, you are submitting a request to purchase the product(s). SavvySneak reserves the right to accept or reject any order for reasons including but not limited to:

  • Product unavailability

  • Pricing errors

  • Incorrect product information

  • Suspicious or fraudulent transactions

3.3 After placing an order, you will receive an order confirmation email acknowledging that we have received your order.

3.4 A purchase contract between you and SavvySneak is formed only when the order has been processed and dispatched.

4. Payment

4.1 Payments can be made using the payment methods available on the website, including:

  • Debit Cards

  • Credit Cards

  • Net Banking

  • UPI

  • Other supported payment gateways

4.2 All prices displayed on the website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

4.3 SavvySneak uses secure third-party payment processors to ensure safe transactions.

5. Shipping and Delivery

5.1 Orders are typically processed and dispatched within 2–3 business days after confirmation.

5.2 Delivery timelines may vary depending on your location and the courier service used.

5.3 Shipping charges, if applicable, will be displayed during checkout.

5.4 SavvySneak is not responsible for delays caused by courier services, logistics partners, or unforeseen circumstances.

5.5 If you do not receive your order within the expected timeframe, please contact our support team.

6. Returns, Replacements and Refunds

Returns and replacements are handled according to our Refund & Replacement Policy available on our website.

SavvySneak may approve replacements or refunds only if the request meets the conditions outlined in that policy.

7. Intellectual Property

7.1 All content on the SavvySneak website, including but not limited to:

  • Text

  • Graphics

  • Logos

  • Product images

  • Design elements

  • Website layout

is the property of SavvySneak and is protected under applicable copyright and trademark laws.

7.2 You may not copy, reproduce, modify, distribute, or use any content from the website without prior written permission from SavvySneak.

8. Limitation of Liability

SavvySneak will not be liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

Our liability, where applicable, is limited to the value of the product purchased.

9. Privacy

Your personal information is handled according to our Privacy Policy, which explains how we collect, use, and protect your data.

10. Governing Law

These Terms of Service are governed by the laws of India. Any disputes arising from the use of this website will be subject to the jurisdiction of Indian courts.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email:
savvysneak.in@gmail.com